Job Description

Role & Responsibilities

• Perform installation, troubleshooting, maintenance, and break/fix support for data Centre equipment.
• Rack, stack, install, move, and decommission servers and network equipment.
• Perform hardware diagnostics and replace components such as hard drives, memory, power supplies, fans, and other field-replaceable units.
• Install and troubleshoot copper and Fiber network cabling.
• Perform cable management, labelling, tracing, and documentation.
• Assist with installation and basic troubleshooting of network equipment.
• Execute IMAC (Install, Move, Add, Change) activities according to established procedures.
• Follow customer SOPs, security requirements, safety procedures, and work instructions.
• Accurately document work performed, equipment/serial numbers, test results, and site changes.
• Coordinate with remote NOC/engineering teams and escalate issues when required.
• Maintain professional communication with customers, site personnel, and project teams.
• Complete assigned work orders within required SLA/timeframes.

Required Qualifications

• 2+ years of hands-on data Centre or IT infrastructure experience.
• Strong experience with enterprise server and network hardware.
• Hands-on experience with rack & stack, cabling, hardware installation, and break/fix.
• Good understanding of data Centre operations and infrastructure.
• Experience troubleshooting hardware and connectivity issues.
• Ability to read and follow technical documentation, diagrams, and SOPs.
• Comfortable working independently in a data Centre environment.
• Strong communication, documentation, and problem-solving skills.
• Reliable transportation and the ability to work scheduled shifts.
• Must have required tools and PPE.
• Must be able to meet any customer/site access and security requirements.

Preferred Experience

Data centre, networking, server, or relevant IT certifications are a plus.

We are looking for qualified, dependable technicians who can commit for up to 3-month project and consistently meet customer expectations and SLA requirements.

We look forward to your response and to working with you on this project.

Note: The technicians should be willing and flexible to travel across different states and cities as required.

Job Tags

Remote work, Flexible hours, Shift work, Night shift

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